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Opulent
Answering now

Every call answered.
Every job booked.

An AI receptionist for heating and plumbing firms. It picks up the calls you miss — evenings, weekends, mid-job — books the work into your diary and texts you the details in ten seconds.

Get a free missed-call audit

No sign-up. Uses your microphone. Takes 60 seconds.

  • New job booked

    now

    Boiler repair · Sarah M. · Tue 08:00 · M14

  • Missed call caught

    2m ago

    Leak under sink · 21:14 · Stockport

  • Emergency flagged

    6m ago

    No heating, newborn at home · transferred to Dave

Example notifications from Opulent

The leak

34%

of UK tradespeople say they’ve lost work because they couldn’t answer the phone.

Fix Radio survey of 220+ UK tradespeople.

You’re on the tools.

Hands in a boiler, phone in the van.

They won’t leave a voicemail.

They ring the next firm on Google.

Evenings are the busiest.

Breakdowns don’t wait for 9am.

What changes in your first 30 days

Every call picked up, day and night.

Overflow while you’re on a job, everything after hours.

0 sec average answer time

Jobs land in your diary, not your voicemail.

It books the slot, confirms by text, and sends you the details.

New job booked · Tue 08:00

Emergencies reach you instantly.

Gas smells, floods and no-heat-with-a-baby get put straight through to your phone.

Transferred in 12 sec

You see exactly what it earned.

A live dashboard with every call, recording and booking — and a running total of revenue recovered.

Revenue recovered: £4,280

Example dashboard

Hartley Heating & Plumbing

Calls answered

128

Last 30 days

Jobs booked

41

32% of calls

Revenue recovered

£4,280

Estimated

  • Sarah M.

    07700 900184

    Booked

    Boiler repair — no hot water since this morning.

    M14 · 4m 12sToday 19:42
  • James R.

    07700 900627

    Emergency

    No heating, newborn at home. Transferred to Dave.

    SK4 · 1m 05sToday 21:03
Example dashboard

How it works

Live in seven days.

  1. Day 0

    You say yes.

    Ten-minute form: your services, prices, area and hours.

  2. Day 2

    We build it.

    Trained on your business. You approve exactly what it says.

  3. Day 4

    You test it.

    Ring it, try to break it, tell us what to change.

  4. Day 5

    It goes live.

    Forward your missed calls — we send the codes for your network.

  5. Day 7

    Your first report.

    Calls caught, jobs booked, money recovered.

About 15 minutes of your time, in total.

Hear it

Hear how it handles real situations

Example calls, written to show how it handles the situations you deal with every week.

Example call21:04

Burst pipe at 9pm

Reception
Hartley Heating and Plumbing, how can I help?
Caller
A pipe’s burst under the stairs. Water’s everywhere.
Reception
Turn the stopcock under your kitchen sink clockwise to stop the water. Is anyone at risk, or is water near electrics?
Caller
It’s near the fuse box.
Reception
Please keep clear of it. I’m putting you straight through to our on-call engineer now.
Emergency transferred
Example call07:12

Boiler showing F28

Caller
My boiler’s showing F28 and there’s no heating.
Reception
That usually means it isn’t getting gas. Is your gas meter on, and do the hob rings light?
Caller
The hob’s not working either.
Reception
Check the meter has credit if it’s prepay. I can book an engineer for 10:30 this morning. Does that work?
Caller
Perfect, yes.
Booked
Example callSat 11:40

Landlord gas safety check

Caller
I need gas safety certificates for two rental flats.
Reception
Happy to help. Are both at the same address, and when do the current certificates expire?
Caller
Same building, end of the month.
Reception
I’ll book both for Thursday at 9am and text you the confirmation. Will the tenants be in?
Booked
Example call18:55

Price for a boiler service

Caller
How much is a boiler service?
Reception
A standard annual service is £85, including the flue gas check. What make is your boiler?
Caller
A Worcester, about eight years old.
Reception
That’s fine. I’ll take your details and the team will confirm a time tomorrow morning.
Quote request taken
Example call20:21

Out-of-area caller

Caller
Do you cover Leeds? My radiator’s leaking.
Reception
I’m sorry, we only cover Greater Manchester and Stockport, so we can’t get to you quickly.
Reception
For now, put a towel under the valve and close both valves at the ends of the radiator.
Caller
Okay, thanks for that.
Politely redirected

What’s included

Everything done for you.

  • 24/7 AI receptionist

    Answers in your firm’s name, day and night.

  • Emergency triage & transfer

    Spots gas, floods and no-heat, then puts them through.

  • Books into your diary

    Real slots, confirmed by text to the customer.

  • Missed-call text-back

    Anyone who hangs up gets a text within seconds.

  • Live dashboard & recordings

    Every call, transcript and booking in one place.

  • Monthly money report

    Calls caught, jobs booked and money recovered.

Plus

  • Free missed-call audit
  • Old-quotes follow-up campaign in week one
  • Price locked for 12 months (Founding Partners)

No risk

You only keep paying if it’s catching calls.

01

Live in 7 days

or your first month is free.

02

15 calls in 60 days

If it doesn’t catch at least 15 calls you’d otherwise have missed, we refund your setup fee in full and keep it running free until it does.

03

Never down on us

If our system ever fails to answer a forwarded call through our fault, that month is free.

Results guarantee applies when call forwarding is set up within 48 hours of go-live and left on. Month-to-month, cancel any time.

Pricing

Simple pricing. No contract.

Founding Partner

5 Founding Partner spots

£297/month

+ £397 one-time setup

Price locked for 12 months. In return, we’ll ask for honest feedback and a short case study after 30 days.

  • 500 AI minutes/month (then 30p/min)
  • After-hours + overflow answering
  • Booking, texts and emergency transfer
  • Dashboard & monthly report
  • Setup done for you in 7 days
  • All three guarantees
Claim a spot

Standard pricing after Founding spots go: £797 setup + £397/month. Pay annually and get 2 months free.

What are missed calls costing you?

About £2,170 a month walking to competitors. One job covers Opulent.

If half would have booked.

Free audit

Find out what you’re missing. Free.

We’ll ring your business at the times customers do, check how fast you reply to website enquiries, and send you a one-page report — no obligation.

FAQ

Questions, answered.

  • It sounds natural and friendly. If someone asks, it says it’s the firm’s virtual receptionist — we never pretend it’s a person.

  • It’s trained to spot emergencies — gas smells, flooding, no heat with vulnerable people — and puts the call straight through to you or texts your on-call engineer.

  • No. You keep your number and forward missed or after-hours calls to us. We send the exact codes for your network.

  • You approve the script before go-live, we read every call for the first two weeks and fix anything fast.

  • No. Month to month. Cancel any time.

  • Calls are recorded so you can play them back; callers hear a short notice. Data is stored in the UK/EU and handled under UK GDPR. See our Privacy Policy.

  • We start with Google Calendar and can connect to common job-management tools on request.

Your phone rings.
We answer.

Get a free audit

The demo line